You need to create an account on the app to use the access codes. Login first, click on the menu icon present on the top left corner of the store screen. Once the menu opens, click on the ‘My Courses’ button. On the opened screen, click on the ‘gift’ icon present on the top right corner of the screen. Enter your Access Code here and the respective course will be added to your ‘My Courses’ section.
Once you have purchased a course or used the respective access code, it is added to your ‘My Course’ section. Please click on the course image to start the course.
You can click on 'Forgot Password' link to reset your password from the login screen. We will send the new password to your registered email address. Try to login with the new password. If the issue still persists, drop an email to email@example.com with the issue details.
Please check whether you are using the same email which was used for purchasing/using the access code. Check for the course in your 'My Courses' section. If the course is still not available, please drop an email to firstname.lastname@example.org
For any issues, please drop an email to email@example.com with the complete issue details.